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Legal Notice

1. Company Information

Company Name: Kandes

Registered Address:
Country: Bulgaria
Region: Varna, Municipality: Varna
Locality: City of Varna, P.O. Box 9002
District: Asparuhovo
Residential Complex: Southern Industrial Zone No. 67

Office & Showroom (by appointment only):
Seefeld, Dufourstrasse 49, 8008 Zürich, Switzerland

Contact Information:
📞 Phone: +41 (0) 76 673 7211 (international charges may apply)
📧 Email: info@kandes.eu
🌐 Website: www.kandes.eu
💬 WhatsApp Chat: Click here to chat

Legal Identifications:
✔ Trade Register Number: 208158221
✔ VAT Number: BG208158221
✔ Managing Director: Kameliya Angelova

 

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2. Terms of Use

By accessing or using www.kandes.eu, you agree to comply with the policies outlined in our Terms & Conditions, Shipping Policy, Return Policy, and Privacy Policy.

• The content provided on this website is for informational purposes only.

• While we strive for accuracy, Kandes does not guarantee completeness, reliability, or applicability for specific use cases.

• All transactions are processed in EUR (€), regardless of the currency displayed during browsing. Any exchange rate variations are determined by your payment provider.

• Refunds are issued in EUR (€), and currency fluctuations between purchase and refund dates are beyond our control.

📌 Your use of this website is at your own risk.

 

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3. Intellectual Property

All content on www.kandes.eu, including but not limited to text, images, trademarks, and logos, is the intellectual property of Kandes, unless otherwise stated.

Prohibited Actions:

❌ Reproducing, distributing, or modifying any content without prior written consent.
❌ Using Kandes trademarks or branding in a misleading or unauthorized manner.

📌 Legal action may be taken against unauthorized use.

 

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4. Limitation of Liability

Kandes shall not be liable for:

• Any direct, indirect, incidental, or consequential damages arising from the use of this website.

• Losses due to inaccuracies, omissions, or temporary website unavailability.

📌 This limitation applies strictly to website content and does not override product liability protections under EU or UK consumer law.

 

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5. Data Protection

We are committed to protecting your personal data. Any information collected through our website is handled in compliance with:

✔ EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679)
✔ UK General Data Protection Regulation (UK GDPR) (for UK-based users)

📌 For UK customers:

• If you are a UK resident, your personal data will be processed under UK GDPR standards.

For full details on how we collect, store, and use your data, refer to our Privacy Policy.

 

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6. Language of Legal Documents

All legal documentation, including the Terms & Conditions, Privacy Policy, Shipping Policy, and this Legal Notice, is drafted in English.

📌 In case of discrepancies between translated versions and the English version, the English version shall prevail.

 

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7. Governing Law and Jurisdiction

All transactions and legal matters related to Kandes are governed by:
✔ Bulgarian law (as Kandes is registered in Bulgaria).
✔ EU commercial and consumer protection regulations for EU customers.
✔ UK consumer protection laws for UK customers, where applicable.

📌 Jurisdiction:

• All disputes shall be resolved under the exclusive jurisdiction of the competent courts in Varna, Bulgaria, unless otherwise required by EU or UK consumer protection laws.

 

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8. Customer Service

For any inquiries, assistance, or complaints, please contact our customer service team:

📞 Phone: +41 (0) 76 673 7211 (international charges may apply)
💬 WhatsApp Chat: Click here to chat
📧 Email: info@kandes.eu
🕘 Business Hours: Monday to Friday, 9:00–17:00 CET

 

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